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Data protection and privacy notice

This data protection and privacy notice provides information on how (also referred to in this notice as "we" or "us") uses personal data relating to users of its website and services (referred to in this notice as "you"). Our website and services are referred to in this notice as the "Site" and the "Services".

It also contains information on marketing activities and the use of cookies on our Site.

This notice was last updated on 17/10/11.

1. Who are we? is a website intended to aid performers, agents, casting professionals and other individuals and companies within the performance industry.

You can contact us using the contact details set out below.

2. What personal data do we collect and why?

2.1. Visiting our website

If you visit our website, we will log your IP address and aggregate details about site usage. We do not link these to personal data. See paragraph 3 below.

2.2. Registration and subscription details

If you register with us and/or subscribe to certain Services, your registration and subscription details will be retained by us for the purposes of administering your account. Details we process for this purpose include: your name, address, email address and account passwords.

Where required for our subscription Services, your payment details will be collected and used by our third party payment provider for administering payments on our behalf. We may access such details to address any queries or confirm payments.

We will also collect your date of birth to confirm you are over 18 years old. In exceptional circumstances, we may ask you to confirm your date of birth as a security question for identification purposes.

2.3. Your profile(s) and other content

If you upload a profile and other content, this will be visible to other users in accordance with the Services we provide to them. The information included within your profile varies depending on what type of user you are. Some information is required, and some is optional – this will be made clear at the point the information is requested.

We will not publish your real age, but if you are an actor or other candidate, you may be required to provide a playing age – see our Age policy for more details.

2.4. Contacting us

If you contact us (via email, telephone, post or otherwise), we may collect and retain your contact details and the contents of your communication. We shall use such details for the purpose of handling your query and keeping records of communications. See also paragraph 2.5 below.

2.5. Other use of your personal data

We may also use your personal data for the purposes of:

Please also see paragraphs 3 and 4 below in relation to marketing communications, site analysis and monitoring.

3. Marketing communications from us and third parties

We may send you marketing materials by email or post, or contact you by telephone for marketing purposes. We will only do this if relevant to the Services provided to you or otherwise with your consent.

4. Cookies, site analysis and monitoring

We may also use third party services (currently Google Analytics) to track the pages users have viewed on our Site. The information collected is used anonymously for statistical purposes.

We also use cookies to enable us to identify whether or not a user is logged in to our Site and/or Services. We do not use cookies to build profiles of users for advertising or other purposes.

5. How do we collect your personal data?

We collect the majority of personal data directly from you. We may also collect certain information from other users, for example, agents providing details of candidates. Other information about you, eg. your previous roles or productions, may be collected from publicly available sources.

Where we collect personal data from you relating to other individuals (such as your staff or, if you are an agent, your candidates whom you represent), it is your responsibility to ensure such individuals are aware of that their details are being disclosed to and processed by us (unless this is not required in accordance with South African Law and other relevant legislation).

6. Sensitive personal data

We only collect or process sensitive personal data where directly relevant or incidental to the provision of our Services, for example where:

7. Use of your personal data by other users

Personal data within your profile, or otherwise submitted by you as content for the Site, may be accessed by other users in accordance with the Services provided to them. Whilst we seek to ensure all users agree to our terms of service, we are not responsible for the use or misuse of your personal data by other users (including, by way of example, any misuse of a candidate’s personal data by casting professionals, film-makers or other employers).

However, you may report to us if you experience any misuse of your personal data by any other user or third party in relation to our Site or Services. We shall, at your expense, reasonably co-operate with you in enforcing our contractual terms against other users who have misused your personal data.

8. Disclosure of your personal data to other third parties

We may disclose your personal data for the purposes outlined at paragraph 2 above to third parties where relevant to such purpose, including:

9. Storage and security of your personal data

Your personal data is stored in electronic and physical records maintained by us and/or our service providers. Whilst our offices are located in the RSA, our services providers may have servers located in a country within or outside of the Republic, whose laws may not provide the same protection for personal data as within the Republic.

Please note that given the nature of the internet, data transmitted over our Site or by email is not completely secure from unauthorised access or misuse.

10. Removal of your details from our Site

You may request removal of your profile(s) from our Site at any time. Please see clause 10.1 of our terms of service.

We may however retain certain your aspects of your profile and other personal details on our internal systems for the purposes of maintaining records of our dealings with you, and ease of re-activating your account should you re-apply. These records include tax and payment information, and general identifying information such as name and email address. Other content you have provided may also remain on our Site.

11. Access to your details

If you would like to access a copy of any personal data which we hold about you, please send a request in writing by post to the address in paragraph 12 below. A fee of R200 will be charged.

You have the right, in certain circumstances, to object to us processing your personal data or to request that your personal data is corrected or deleted. Please contact us to discuss this as required.

12. Queries

If you have any queries in relation to the processing of your personal data by CastSeekers (Pty) Ltd, please contact us:

3 Orchard Rd,